Acer America Corporation Recalls Two-Wheeled Folding Electric Due to Risk of Injury from Fall Hazard



Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
A loose screw can cause the front tube to fold down unexpectedly, posing a risk of injury from a fall hazard.
Remedy
Consumers should stop using the recalled folding electric scooter immediately and contact Acer at https://www.acer.com/us-en/support/alerts-recalls for instructions on how to tighten the screw. Free repair tools will be available to consumers upon request.
Repair
Incidents & injuries
None reported in the United States (and one report of the tube folding down resulting in a fall and minor abrasions internationally).
Product description
This recall involves the Acer AES015 two-wheeled folding electric scooters. The scooters are designed to allow the user to fold the front tube down to the platform for compact transport and storage. They were sold in black with a green and white decal on the front tube and the sides of the platform, and the wheels have a green circle around the rim. The model number AES015 is located on the label on the front tube.
Sold on
Online at Acer.com, Amazon.com and in stores at BrandMart from between June 2023 and February 2026 for between $245 and $70.
Contact the company
Acer America Corporation toll-free at 866-514-2237 from 6 a.m. to 3 p.m. ET Monday through Friday, email at [email protected] or online at https://www.acer.com/us-en/support/alerts-recalls or go to www.acer.com and click on "Product Recalls" for more information.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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