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Desktop Computers Recalled By Acer America Corp. Due to Overheating, Burn Hazard

U.S. CPSCBurnsMar 19, 2009
Recalled Desktop Computer
Recalled Desktop Computer
Recalled Desktop Computer
Recalled Desktop Computer

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The insulation on the computer's internal wiring can become bent or stripped, causing the wires to overheat while the product is in use. This poses a burn hazard to consumers.

Remedy

Consumers should immediately stop using these recalled computers and contact Acer to schedule a free repair.

Incidents & injuries

Acer has received two reports of computers short circuiting, resulting in melted internal components and external casing. Neither incident occurred in the U.S. No injuries have been reported.

Product description

This recall involves Acer Predator desktop computers. The high-end gaming machines have model numbers ASG7200 and ASG7700. Model numbers are printed on the bottom right corner of the panel on the right side of the system.

Sold on

Computer and electronic stores nationwide from May 2008 through December 2008 for between $2,000 and $6,000.

Contact the company

For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm's Web site at www.acer.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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