Skip to content

CPSC, National Service Industries Inc. Announce Recall of Drain Cleaners

U.S. CPSCBurnsDamage to sightSold on The Home DepotSep 20, 2001
Recalled Drain Opener Clog Remover and Hair Clog Remover bottles
Recalled Drain Opener Clog Remover and Hair Clog Remover bottles

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The bottles can leak, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.

Remedy

Consumers should stop using the cleaners immediately and contact the appropriate company, to receive a free replacement cap. Consumers should not return the recalled cleaner to the store where purchased.

Incidents & injuries

NSI has received 16 reports of the bottles leaking, including three incidents involving skin irritations to the leg and hand, and 13 incidents involving property damage.

Product description

The following chart provides information concerning the four types of drain cleaners involved in this recall. Only 64-oz. bottles are affected. Brand Name Cleaning Product UPC Code Recall Hotline Number, Website Address, E-mail Address Zep Commercial 10 Minute Hair Clog Remover 21709-52206 (888) 805-4357 9 a.m. to 5 p.m. ET Monday through Friday www.zepcommercial.com [email protected] Drain Care Professional Strength Drain Opener Clog Remover 21709-60060 Enforcer 10 Minute Hair Clog Remover 21709-52206 (800) 241-5656 Ext. 686 9 a.m. to 5 p.m. ET Monday through Friday www.enforcer.com [email protected] Drain Care Professional Strength Drain Opener Clog Remover 21709-52212 The Drain Opener Clog Remover bottles and caps are white and the Hair Clog Remover bottles and caps are red. Each bottle has the brand name - "Zep Commercial" or "Enforcer" - on a label that also reads, in part, "Keep all chemicals out of reach of children."

Sold on

Home Depot, Wal-Mart, Kmart and hardware stores nationwide sold these cleaners, from January 2001 through August 2001, for between $3 and $6.

Contact the company

Zep Commercial: (888) 805-4357 from 9 a.m. to 5 p.m. ET, Monday through Friday. Enforcer: (800) 241-5656 Ext. 686 from 9 a.m. to 5 p.m. ET, Monday through Friday.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

More from this brand

See all →

Recent alerts in this category

See all →