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CPSC, National Service Industries Inc. Announce Recall of Zep Commercial Cleaners Sold at The Home Depot

U.S. CPSCBurnsDamage to sightSold on The Home DepotMar 9, 2001
Recalled Zep Commercial cleaners
Recalled Zep Commercial cleaners

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Some of these bottles can leak through the cap when turned on their side, allowing the contents of the cleaner to come into contact with consumers. These cleaners can cause irritation and burns to the skin and eyes.

Remedy

Consumers should stop using the recalled cleaners immediately, since the bottles can leak, and call the Zep Commercial hotline. The hotline will help consumers determine if their cleaner bottle is leaking, and provide instructions on how to dispose of leaking bottles and get a refund.

Incidents & injuries

NSI has received 10 reports from consumers of the bottles of these cleaners leaking, including three injuries consisting of one report of a chemical burn to a consumer's forearm and two reports of the cleaner getting into consumers' eyes.

Product description

Only the 32-ounce bottles of four types of Zep Commercial cleaners are part of this recall. They are the Acidic Toilet Bowl Cleaner; Calcium Lime & Rust Stain Remover; Grout Cleaner & Whitener; and Driveway, Concrete & Masonry Cleaner. The word "COMMERCIAL" is written before "ZEP" on the top of the labels on the white, plastic bottles, and the product names are written below the brand name.

Sold on

The Home Depot stores nationwide exclusively sold these cleaners, from January 1998 through February 2001, for between $3 and $4.

Contact the company

For more information, call Zep Commercial toll-free at (888) 805-HELP between 9 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.zepcommercial.com, or e-mail the firm at [email protected]

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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