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Suntech America Recalls SolarBlend Roof Tiles Due to Fire Hazard

U.S. CPSCFireFeb 23, 2012
Single SolarBlend™ Roof Tile
Single SolarBlend™ Roof Tile
SolarBlend™ Roof Tiles in a residential application
SolarBlend™ Roof Tiles in a residential application
SolarBlend™ Roof Tiles as viewed from the ground
SolarBlend™ Roof Tiles as viewed from the ground

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The connectors between the solar roof tiles can become loose, posing a fire hazard.

Remedy

Suntech has been notifying consumers directly. Consumers who have not been contacted by Suntech should turn off their solar energy systems immediately. Consumers should contact Suntech to schedule a free inspection and repair of the solar energy system. Suntech will repair the solar energy system at no cost to the consumer.

Repair

Incidents & injuries

Suntech has received one report of one fire involving six SolarBlend roof tiles. Only the tiles were damaged and no one was injured.

Product description

SolarBlend roof tiles replace conventional roof tiles to provide solar energy to the building. This recall involves all SolarBlend roof tiles with model numbers STP050D-5/ZCB (brown), STP050D-5/ZCF (terra cotta), and STP050D-5/ZCG (gray).

Sold on

Roofing retailers and installers in Arizona, California, Colorado, Florida, Kansas and Nevada from October 2009 through March 2011. Depending on the solar energy system size, installation cost can range from $15,000 to $100,000.

Contact the company

For additional information and to schedule a free inspection and repair of the solar energy systems, contact Suntech toll-free at (866) 966-6555, ext 3 between 5 a.m. and 4 p.m. PT Monday through Friday or visit the firm's website at http://www.suntech-power.com/

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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