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JELD-WEN Recalls to Repair Interior Bifold Doors Due to Impact Hazard

U.S. CPSCInjuriesSold on The Home DepotSold on Lowe'sOct 23, 2012
Detail of pin in recalled interior bifold doors showing rectangular indentation
Detail of pin in recalled interior bifold doors showing rectangular indentation
Picture of recalled JELD-WEN Molded Panel Bifold, JELD-WEN Flush Natural Wood Grain Bifold, Reliabilt Molded Natural Wood Grain Bifold and Reliabilt Flush Natural Wood Grain
Picture of recalled JELD-WEN Molded Panel Bifold, JELD-WEN Flush Natural Wood Grain Bifold, Reliabilt Molded Natural Wood Grain Bifold and Reliabilt Flush Natural Wood Grain
Picture of recalled JELD-WEN Molded Panel Bifold, JELD-WEN Flush Natural Wood Grain Bifold, Reliabilt Molded Natural Wood Grain Bifold and Reliabilt Flush Natural Wood Grain
Picture of recalled JELD-WEN Molded Panel Bifold, JELD-WEN Flush Natural Wood Grain Bifold, Reliabilt Molded Natural Wood Grain Bifold and Reliabilt Flush Natural Wood Grain
Picture of recalled JELD-WEN Molded Panel Bifold, JELD-WEN Flush Natural Wood Grain Bifold, Reliabilt Molded Natural Wood Grain Bifold and Reliabilt Flush Natural Wood Grain
Picture of recalled JELD-WEN Molded Panel Bifold, JELD-WEN Flush Natural Wood Grain Bifold, Reliabilt Molded Natural Wood Grain Bifold and Reliabilt Flush Natural Wood Grain
Picture of recalled JELD-WEN Molded Panel Bifold, JELD-WEN Flush Natural Wood Grain Bifold, Reliabilt Molded Natural Wood Grain Bifold and Reliabilt Flush Natural Wood Grain
Picture of recalled JELD-WEN Molded Panel Bifold, JELD-WEN Flush Natural Wood Grain Bifold, Reliabilt Molded Natural Wood Grain Bifold and Reliabilt Flush Natural Wood Grain

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The lower pivot pin can break causing the door to disengage from the overhead track, posing an impact hazard.

Remedy

Consumers should stop using the doors and contact JELD-WEN for assistance in identifying and obtaining free replacement hardware and technical assistance.

Replace

Incidents & injuries

JELD-WEN is aware of twelve incidents of broken pivot pins causing the bifold doors to disengage from the overhead track, including three incidents involving minor injuries.

Product description

The recalled molded white panel and flush natural wood grain bifold doors run on upper tracks and lower pivot pins. The lower pivot pin is a metal screw that fits into a white plastic sleeve that is inserted into the bottom edge of the door during the installation process. Only doors with pivot pins that have 12 rectangular indentations in the collar at the end of the sleeve are subject to the recall.

Sold on

Home Depot, Lowe's and other building products retailers between February 2011 and March 2012 for about $40 to $80.

Contact the company

JELD-WEN toll-free at (877) 228-4888 between 7 a.m. and 6 p.m. CT Monday through Friday, online at www.jeld-wen.com or directly to the product safety page at www.jeld-wen.com/newhardware for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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