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GU Hardware Recalls Window Fittings Due to Injury Hazard

U.S. CPSCFallsNov 28, 2012
Tilt-turn stay arms
Tilt-turn stay arms

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The window fittings can break. This can cause the window to fall, posing an injury hazard to consumers.

Remedy

Contact G-U Hardware to arrange for the free replacement and installation of new window fittings.

Replace

Incidents & injuries

G-U Hardware has received two reports from the Far East of windows falling, including one report of a broken thumb. There have been no incidents reported in the U.S.

Product description

This recall involves tilt-turn stay arm and side-hung sash hinge adjustable window fittings. They are used to attach a window to a frame and primarily sold for use in commercial buildings. The fittings have clamps, locking pins and stainless steel springs. "G-U" and the component number are stamped at the ends of the fitting. The recalled G-U Hardware window fittings have the following model names, and model and component numbers: Window Fitting Model Name Model Number Component Number Side-hung sash hinge Jet AK8 6-31064-00-0-1 9-31209 Tilt-turn stay arm Jet AK8 30 K-15805-00-0-1 9-31209 Jet AK8 50 K-15806-00-0-1 9-31208 Jet AK8 90 K-15807-00-0-1 9-31208

Sold on

G-U Hardware sold the recalled window fittings directly to hardware wholesalers and window manufacturers nationwide from October 2002 to December 2011 for between $7 and $26.

Contact the company

For additional information, contact GU Hardware toll-free at (855) 355-8810 from 7:30 a.m. to 12 p.m. and from 1 p.m. to 4:30 p.m. ET Monday through Thursday; and from 7:30 a.m. to 12 p.m. and from 1 p.m. to 2 p.m. ET Friday, or visit the firm's website at www.ak-warning.com.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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