Genie Recalls Garage Door Openers Due to Fire Hazard
Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The control board can overheat, posing a fire hazard.
Remedy
Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.
Repair
Incidents & injuries
Genie has received four reports of the control board overheating. No injuries have been reported.
Product description
This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of ¾ HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. "Genie" and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers: Genie Serial Number Genie Serial Number Genie Pro Serial Number 11214 11347 11214 11215 11348 11313 11235 12006 11332 11256 12009 11336 11298 12018 11347 11311 12019 11348 11312 12026 11349 11313 12027 11326 12034 11327 12036 11336 12037 11332 12038 12058
Sold on
Canadian Tire, Carter Lumber, Lowes, Menards, The Home Depot, and other retailers and distributors nationwide and online at homedepot.com from August 2011 through October 2012 for about $250.
Contact the company
Genie at (800) 488-9918 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geniecompany.com and click on "Recall Information" for more information.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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