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Sanus Simplicity Television Wall Mounts Recalled by Milestone AV Technologies Due to Impact Hazard; Sold Exclusively at Costco

U.S. CPSCInjuriesSold on CostcoOct 16, 2014
Side extended.
Side extended.
Wallplate
Wallplate
Extended
Extended
Compressed
Compressed
Location of label sticker
Location of label sticker
Label location circled in red, under plastic cover.
Label location circled in red, under plastic cover.

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The nut securing the television to the main arm assembly can loosen causing the attached television to become detached from the arm assembly, posing an impact hazard.

Remedy

The company is contacting consumers and providing a free repair kit. Consumers should follow the instructions to do the repair provided in the letter and contact Milestone if they have any questions or concerns.

Repair

Incidents & injuries

Milestone has received two reports of the television becoming detached from the arm assembly. One injury to a shoulder has been reported.

Product description

This recall involves the Sanus Simplicity model SLF5. The wall mounts are black and made of metal. They are about 30 inches long and 18 inches tall. The center bar of the mount can extend out to about 13 inches. The mounts fit most 37 inch to 80 inch, flat-panel televisions up to125 lbs. The words "Sanus Simplicity" are located on the top left corner of the box the product is sold in and on the instruction manual. The words are not found directly on the product. The model numbers can be found on the product label sticker located on the metal wall plate, under the plastic cover that covers the top horizontal bar.

Sold on

Costco from July 2013 to September 2014 for about $125.

Contact the company

Milestone toll-free at (877) 277-3707 from 8:00 a.m. to 9:00 p.m. CT Monday through Friday and 10:30 a.m. to 7:00 p.m. CT Saturday and Sunday or online at www.milestone.com and click on Recall Information at the lower right corner for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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