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Milestone AV Technologies Recalls Television Wall Mounts Sold Exclusively At Best Buy; Unit Can Crack, TV Can Fall On Consumers

U.S. CPSCFallsSold on Best BuyJan 27, 2009
NT-TVM103 Wall Mount
NT-TVM103 Wall Mount
NT-TVM104 Wall Mount
NT-TVM104 Wall Mount

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The wall mount can crack when used with televisions 26 inches and larger or with televisions that include a DVD player. The television can then fall from the wall mount and pose a serious risk of injury to consumers standing nearby.

Remedy

Consumers should immediately stop using the wall mounts and contact Milestone to receive a free repair kit.

Incidents & injuries

Milestone is aware of 28 incidents in which the mount has cracked and the television has fallen from its mount. No injuries have been reported.

Product description

These wall mounts are used with flat screen LCD televisions. The recalled wall mounts are INIT models NT-TVM103 and NT-TVM104. The model numbers can be found on the UL sticker on the television interface.

Sold on

Best Buy stores nationwide from June 2007 through December 2008 for between $60 and $90.

Contact the company

Call Milestone toll-free at (877) 277-3707 between 7 a.m. and 7 p.m. CT Monday through Friday or log on to the company's recall Web site at www.milestone.com/initmount

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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