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CPSC and Tristar Products Inc. Announce Recall of Steam Cleaner

U.S. CPSCBurnsMar 29, 2002
Recalled Steam Buggy™ Deluxe Steamer
Recalled Steam Buggy™ Deluxe Steamer

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The internal hose connected to the trigger in the handle can detach, allowing hot water and/or steam to escape, posing a burn hazard to consumers.

Remedy

Consumers should stop using the Steam Buggy Deluxe immediately and contact Tristar customer service for information on how to ship the recalled product and get a replacement or refund. Tristar will pay for all shipping charges to return the product. Consumers were sent direct mail notification of this recall.

Incidents & injuries

CPSC and Tristar Products have received reports of 305 incidents, 214 of which involved consumers receiving burns to hands, arms, feet, and body.

Product description

The recalled steam cleaner is blue plastic and measures about 12 inches long and 8 inches high. It has a 5.5-foot black steam hose connected to the water reservoir and comes with various cleaning attachments.

Sold on

HSN LP (Home Shopping Network) sold the Steam Buggy Deluxe nationwide, from December 2001 through January 2002, for about $129.

Contact the company

Consumers may contact Tristar customer service at (888) 339-4203 for information. For additional information visit the HSN LP's website at www.hsn.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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