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CPSC, IBM and LiteOn Technology Announce Expansion of Previously Announced Recall of Computer Monitors

U.S. CPSCFireSold on Best BuyAug 29, 2003
Recalled IBM Monitor
Recalled IBM Monitor

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.

Remedy

Consumers should stop using these monitors immediately and contact the IBM Repair Center to confirm whether their monitor is covered by the recall. Consumers with a recalled unit will receive a free inspection and repair or a replacement unit.

Incidents & injuries

IBM and LiteOn have received seven reports of monitors overheating and smoking, including one report of minor property damage and one report of minor smoke inhalation.

Product description

The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1998. The "IBM" logo can be found on the front of the units, which were manufactured in China, Malaysia, and the United Kingdom.

Sold on

IBM, MicroTouch Systems, and major retail stores nationwide, including Best Buy, CompUSA, Office Max, and Radio Shack, sold the monitors, from June 1997 through December 1998, for about $370.

Contact the company

Consumers may contact the IBM Repair Center toll-free at (800) 426-7378 anytime. For more information, consumers can log on the company's website at www.ibm.com/pc/g51recall

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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