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CPSC, IBM Announce Recall of AC Adapters for Notebook Computers

U.S. CPSCFireElectric shockSep 2, 2004
Recalled AC Power Adapters with hollow pins
Recalled AC Power Adapters with hollow pins

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The adapters can overheat, cause damage to the circuit board and melt through the housing, which poses a fire and electrical shock hazard to consumers.

Remedy

Consumers should unplug the recalled adapters from the wall outlet immediately and contact IBM for a free replacement unit.

Incidents & injuries

IBM has received six reports of incidents, including some with minor property damage. No injuries have been reported.

Product description

The recalled 56W AC power adapters were shipped primarily with IBM ThinkPad i Series, 390 and 240 Series, and s Series notebook computers. The adapters have three hollow pins at the AC inlet and part number 02K6549 on a label on the top of the unit. The IBM logo appears on top of the unit. Adapters with solid pins are not included in this recall.

Sold on

Electronics and computer stores nationwide, the IBM Web site, phone orders, mail-order catalogs, and resellers sold the adapters with the ThinkPad computers, from January 1999 through August 2000. The adapters also were sold as an accessory during that time for about $55.

Contact the company

Call IBM at (800) 410-5629 between 8 a.m. and 8 p.m. ET Monday through Friday or log on to IBM's replacement unit website at www.AdapterProgram.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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