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CPSC, Oki Data Announce Recall of Fax Machines

U.S. CPSCElectric shockMay 26, 2004
Recalled OKIFAX® 5980 fax machine
Recalled OKIFAX® 5980 fax machine
Recalled OKIFAX® 5780 fax machine
Recalled OKIFAX® 5780 fax machine

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The fax machines may incur a mechanical malfunction, posing a shock hazard to users.

Remedy

Consumers should stop using the fax machines immediately, unplug the unit, and contact the company for a free repair.

Incidents & injuries

Oki Data has not received any reports of incidents. This recall is being conducted to prevent the possibility of injuries.

Product description

The recalled fax machines include the OKIFAX® 5780, 5980, 5980DL models, and Konica 9880 model (manufactured by Oki Data Americas Inc.), with serial numbers beginning with 3110A, 311A, 312A, 401A and 402A. The model number is found on the top right hand side on the front of the unit and the serial numbers can be found on the back of the unit, bottom of case, centered, on the black and white bar code label.

Sold on

Oki Data independent dealers and Konica Business Technologies U.S.A. Inc. sold the fax machines, between October 2003 and February 2004, for between $2,800 and $4,000 (depending on the model).

Contact the company

Consumers can call Oki Data toll-free at (877) 654- 6364 or log on to www.okidata.com for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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