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CPSC, Notifier Announce Recall for Fire Alarm Panels

U.S. CPSCInjuriesOct 30, 2003
Recalled CPU and DIA components of Notifier fire alarm control panels
Recalled CPU and DIA components of Notifier fire alarm control panels

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The AEU can enter a "sleep" mode, where it does not communicate with the system. When this occurs, audible evacuation signals associated with the failed AEU will not operate and building occupants may not be warned of an emergency.

Remedy

Notifier will provide an upgraded CPU firmware set for each AM2020 and AFP1010 panel, at no charge.

Incidents & injuries

Notifier has received eight reports of trouble signals alarming. In each case the problem was identified and corrected. No injuries have been reported.

Product description

The fire alarm control panel includes the central processing unit (CPU-2020 and CPU-2) and Display Interface Assembly (DIA-2020 and DIA-2) components of Notifier model AM2020 and AFP1010 fire alarm control panels with date codes from 0100 to 2003 and firmware version 3.0 and 3.01. The date codes appear on the back outer edge of the PC boards.

Sold on

Notifier distributors nationwide, from January 2000 through May 2002. The list price for the CPU and DIA combination for the model AM2020 is about $6,400, and the list price for the CPU and DIA combination for the model AFP1010 is about $3,370.

Contact the company

Distributors should contact their Notifier customer service representative at (800) 289-3473 between 8 a.m. and 5 p.m. ET, Monday through Friday to receive the firmware upgrade.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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