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Fire Alarm Control Panels Recalled by Notifier Due to Alert Failure

U.S. CPSCFireDec 30, 2008
Recalled Notifier Fire Alarm Control Panel, NFS2-640
Recalled Notifier Fire Alarm Control Panel, NFS2-640
Recalled Notifier Fire Alarm Control Panel, NFS2-640
Recalled Notifier Fire Alarm Control Panel, NFS2-640
Recalled Notifier Fire Alarm Control Panel, NFS-320
Recalled Notifier Fire Alarm Control Panel, NFS-320
Recalled Notifier Fire Alarm Control Panel, NFS-320
Recalled Notifier Fire Alarm Control Panel, NFS-320
Recalled Notifier Fire Alarm Control Panel, NFS-640
Recalled Notifier Fire Alarm Control Panel, NFS-640
Recalled Notifier Fire Alarm Control Panel, NFS-640
Recalled Notifier Fire Alarm Control Panel, NFS-640

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The software in the fire alarm system could fail to process an alarm condition which could result in the system failing to respond in the event of a fire.

Remedy

Distributors should immediately contact the company for replacement software. All known users of have been contacted.

Incidents & injuries

None reported.

Product description

This recall involves the Notifier brand operating system firmware control panels in fire alarms. The control panel is black or red with a silver screen. The panels control display and emergency communications. "NOTIFIER" or "NOTIFIER by Honeywell" is printed on the front of the fire alarm unit. This recall includes the following model numbers: Firmware version 11.2.2 for NFS2-640 and NFS-320 control panels and firmware version 3.14.1 for and NFS-640 control panels.

Sold on

Authorized distributors to commercial end-users. The products were not sold at retail, but version 11.2.2 was available for download on www.magni-fire.com, a secure Web site accessible only to Notifier customers from May 2008 through July 2008 at no charge.

Contact the company

For additional information, contact Notifier at (800) 289-3473 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the company's Web site at www.notifier.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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