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CPSC, BISSELL Announce Recall to Repair Upright Carpet Cleaners

U.S. CPSCElectric shockFeb 11, 2005
Recalled Carpet Cleaners
Recalled Carpet Cleaners

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The carpet cleaner's metal upper handle can pose an electric shock hazard to consumers.

Remedy

Consumers should stop using the carpet cleaners immediately and contact BISSELL for the location of the nearest service center to receive a free inspection and, if necessary, repair.

Incidents & injuries

BISSELL has received six reports of consumers receiving shocks from the unit.

Product description

The recalled upright carpet deep cleaners have an open handgrip, a partially metal handle and come in a variety of colors. The word "BISSELL" is printed on the front of the unit. The recalled carpet cleaners have date codes beginning with 01, 02, 03 or 04 and include the following models: PowerLifter® Plus (model number 1620) PowerSteamer® ClearView® (model numbers 1692, 1692-1, 1692-R) Power Steamer® (model numbers 1685, 1693, 1693-R, 1693-W, 1694, 1694-1, 1694-R) Power Lifter® (model number 1694-3) Rubbermaid X-tra-Lift™ (model 9E00) The date codes and model numbers are printed on a label on the bottom of the unit. Cleaners with the model number and date codes listed above that are marked "Inspected" on or near the label are not included in the recall.

Sold on

Major discount, appliance and department stores nationwide from January 2001 through December 2004 for between $100 and $145.

Contact the company

Call BISSELL toll-free at (800) 237-7691 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the BISSELL Web site at www.BISSELL.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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