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BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard

U.S. CPSCFireApr 6, 2023
Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551R and 25518)
Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551R and 25518)
Location of model number
Location of model number

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

Remedy

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

Repair

Incidents & injuries

None reported

Product description

This recall expansion involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551R and 25518. "BISSELL" is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.

Sold on

Ollie's Bargain Outlet stores nationwide and online at www.hsn.com from May 2019 through July 2021 for between about $180 and $330.

Contact the company

Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on "Product Recalls" at the bottom of the page for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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