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CPSC, Runtal North America Inc. Announce Recall to Replace Runtal Sundance Towel Radiators

U.S. CPSCBurnsOct 5, 2004
Recalled Runtal Sundance Towel Radiator
Recalled Runtal Sundance Towel Radiator

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The towel rack may overheat and rupture when overloaded with towels, releasing heated fluid, which could result in a burn injury.

Remedy

Free replacement. Consumers should immediately stop using the heater function with towels loaded on the top rungs. Runtal is replacing all current Sundance units with new units incorporating an improved temperature control and monitoring system, at no cost to the consumer. Sundance is contacting every customer who purchased this product by letter and by phone to arrange for pick-up and replacement.

Incidents & injuries

Runtal has received one report of a Sundance Towel Radiator rupturing, but no injuries have been reported.

Product description

The Sundance Towel Radiator is a wall-mounted towel warmer and decorative heater. The product warms towels and provides radiant heat through a thermal element inside the fluid-filled tubular rack.

Sold on

Runtal North America, Inc. at the Web site www.runtalsundance.com, between November 2003 and July 2004, and through the Web sites of Bed, Bath and Beyond and eQwip on a limited basis, between November 2003 and January 2004, for about $300.

Contact the company

Contact Runtal North America, Inc. at 800-526-2621 between 8:30 a.m. and 5 p.m. ET Monday through Friday. For more information, go to www.runtalsundance.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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