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HP Recalls Notebook Computer Batteries Due to Fire Hazard (06145)

U.S. CPSCFireBurnsApr 20, 2006
Picture of Recalled Notebook Computer Battery
Picture of Recalled Notebook Computer Battery

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

An internal failure can cause the battery to overheat and melt or char the plastic case, posing a burn and fire hazard.

Remedy

Consumers should stop using the "L3" coded batteries immediately and contact HP to determine if the specific battery is one of the ones being recalled, and if it is, receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.

Incidents & injuries

HP has received 20 reports of batteries overheating, including two in the United States. One minor burn injury has been reported. Eleven cases of minor property damage were reported, including one in the United States.

Product description

The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. The recalled batteries are a subset of those manufactured in early January 2005, and will have a bar code label starting with L3. HP and Compaq Notebook Model Series that may contain a recalled battery include: HP Pavilion Family dv1xxx ze2xxx HP Compaq Family nx48xx Compaq Presario Family V2xxx M2xxx The notebook model is located on the display screen bezel or in the labeling on the bottom of the notebook.

Sold on

National and regional computer and electronics stores, online stores, and at hp.com and hpshopping.com, from January 2005 through December 2005, for between $1,000 and $3,000. The battery packs also were sold separately for between $100 and $130.

Contact the company

For additional information, visit the HP Battery Replacement Program Web Site at www.hp.com/support/BatteryReplacement , or contact HP at (888) 202-4320 between 7 a.m. and 7 p.m. CT Monday through Friday.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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