Skip to content

Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Boards

U.S. CPSCFireJan 31, 2007
Control Board Using Recalled Software
Control Board Using Recalled Software

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Incoming and outgoing messages to and from the control board can interfere with each other, preventing it from sending a message to the command center in the event of fire.

Remedy

Gamewell-FCI is contacting customers directly and is providing a free firmware software upgrade.

Incidents & injuries

Gamewell-FCI has received one report of failed communications during an electrical short that was not due to a fire. There have been no reports of property damage or injury.

Product description

The software upgrade involves Gamewell-FCI model ILI-MB-E3 and ILI-S-E3 loop control boards. These boards are components of the Gamewell-FCI E3 Series fire alarm system. They provide the signaling line circuits and display information for the system.

Sold on

Authorized distributors nationwide from October 2005 through September 2006. Authorized distributors resell and install loop control boards for commercial end users in facilities such as hotels and office buildings.

Contact the company

For more information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit their distributor's Web site at www.gamewell-fci.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

More from this brand

See all →

Recent alerts in this category

See all →