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Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Panels

U.S. CPSCFireJul 27, 2007
Recalled Fire Alarm Control Panel
Recalled Fire Alarm Control Panel

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.

Remedy

Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.

Incidents & injuries

Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.

Product description

The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.

Sold on

Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.

Contact the company

For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's Web site at www.gamewell-fci.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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