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Hewlett-Packard Co. Recalls Fax Machines Due to Fire Hazard

U.S. CPSCFireBurnsJun 27, 2008
Recalled Fax Machine
Recalled Fax Machine

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

An internal electrical component failure can cause overheating of the product posing a risk of burn or fire.

Remedy

Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate.

Incidents & injuries

Hewlett-Packard has received three reports of overheating including two in the U.S. resulting in minor property damage. No injuries have been reported.

Product description

This recall involves the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004. The HP logo and the model name and number are printed on the front of the fax machine.

Sold on

Electronic, computer and camera stores nationwide, as well as Web retailers from November 2002 through December 2004 for between $130 and $150.

Contact the company

For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit HP's Web site at www.hp.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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