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Steam Cleaners Recalled by Thane International Due to Burn Hazard

U.S. CPSCBurnsAug 20, 2008
Recalled Handheld Steam Cleaner
Recalled Handheld Steam Cleaner

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Steam can escape from the handle and trigger of the steam cleaner, posing a burn hazard to consumers.

Remedy

Consumers should immediately stop using the recalled steam cleaners and contact Thane to receive a $30 coupon for the purchase of another Thane product, or to receive a free replacement steam cleaner. Thane has directly contacted consumers who received the steam cleaners.

Incidents & injuries

Thane has received 27 reports of burn injuries to consumers' hands and fingers.

Product description

The recalled portable handheld steam cleaners are white and dark gray. "H20" and "M" are printed on the steam cleaners. Model number YQ3888 and the "produce code" are printed on a label on the underside of the units. This recall only includes steam cleaners with "produce codes" from 071025 through 080324.

Sold on

Television infomercials nationwide and at www.thane.com and shipped to consumers from December 2007 through May 2008.

Contact the company

For additional information, contact Thane at (800) 849-5069, from 8:30am to 5:00pm EST Monday through Friday.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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