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Steam Cleaners Recalled by Thane International Due to Shock and Burn Hazards

U.S. CPSCBurnsJul 16, 2009
Picture of Recalled Steam Cleaner
Picture of Recalled Steam Cleaner
Picture of Recalled Steam Cleaner showing location of reference number
Picture of Recalled Steam Cleaner showing location of reference number

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The power cord can unexpectedly wear down and expose the wiring, posing a shock and burn hazard to consumers.

Remedy

The company is no longer in business and the remedy is no longer available. Please destroy and discard this recalled product.

Incidents & injuries

Thane has received 10 reports of incidents involving shock injuries and eight reports of incidents involving burn injuries.

Product description

The H2O Mop is an electrically-powered appliance for cleaning a variety of floor surfaces that uses microfiber or disposable cloths on a cleaning head through which steam is dispersed. H2O Mops are white with a purple water tank with the "H2O" and "M" symbol printed on the top of the cleaning head. The model numbers of affected units are 808.092 and OEM-TV-001. This recall only includes H2O Mops with the following reference numbers printed on the label on the back of the product: 200709198 to 200803148 or H20M1000 to M-H20M1198.

Sold on

Directly to consumers by Thane through television infomercials; on the Web at www.thane.com; by QVC, through its televised shopping program; and by retailers nationwide from June 2007 through December 2008 for about $100.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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