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Paper Towel Dispensers Recalled By Global Plastics Due to Fire Hazard

U.S. CPSCFireAug 5, 2009
Recalled Paper Towel Dispenser
Recalled Paper Towel Dispenser

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The dispenser's electric board can overheat posing a fire hazard.

Remedy

Consumers should immediately stop using the product and remove the batteries; the dispenser will operate in a mechanical mode. Consumers should contact Global Plastics for instructions on how to receive a replacement dispenser. Global Plastics is directly contacting its customers.

Incidents & injuries

The firm has received two incidents of the dispenser overheating. No injuries have been reported.

Product description

The recalled product is a Baywest & Hillyard Hybrid Wave N Cut hybrid paper towel dispenser. The product can operate in either a mechanical or electronic mode.

Sold on

Bay West & Hillyard directly to its commercial customers from February 2009 through May 2009.

Contact the company

For additional information, contact Global Plastics at (888) 225-7380 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's Web site at www.globalplastics.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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