Pella Recalls Casement Windows Due to Impact Hazard
Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
Remedy
Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.
Incidents & injuries
The firm is aware of one report of the hinge breaking, causing the sash to fall. No injuries have been reported.
Product description
This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.
Sold on
Authorized distributors nationwide and Home Improvement Stores in Florida from September 2007 through April 2009 for between $500 and $2000.
Contact the company
For additional information, contact Pella at (800) 374-4758 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at www.pella.com
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
More from this brand
- Pella Recalls Sliding Patio Doors and Windows Due to Battery Ingestion Hazard; Violation of Reese's Law Federal Safety Regulations for Consumer Products with Button Cell BatteriesU.S. CPSCFeb 6, 2025· Pella· Electrical appliances and equipment
- Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert)U.S. CPSCDec 21, 2023· Pella· Other
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