Skip to content

Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability

U.S. CPSCInjuriesApr 19, 2011
Recalled satellite communicator
Recalled satellite communicator
Recalled satellite communicator battery compartment showing the ESN label
Recalled satellite communicator battery compartment showing the ESN label
Recalled satellite communicator with the bundled GPS which is NOT subject to this recall
Recalled satellite communicator with the bundled GPS which is NOT subject to this recall

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.

Remedy

Consumers should stop using the product immediately and contact Spot LLC for a free replacement.

Replace

Incidents & injuries

Spot LLC has received two reports of product failure in temperatures below 40 degrees Fahrenheit. No injuries have been reported.

Product description

The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.

Sold on

Cabela's, Bass Pro Shops, REI, L.L. Bean and other retailers nationwide from July 2010 through March 2011 for $549.

Contact the company

For more information, contact Spot LLC at (866) 727-7733 between 8 a.m. and midnight ET, Monday through Friday, or visit the firm's website at www.findmespot.com/replacement

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

Recent alerts in this category

See all →