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Star Water Systems Recalls Sump Pumps Due to Fire Hazard

U.S. CPSCFireSold on AmazonSold on Lowe'sFeb 6, 2020
Recalled Utilitech sump pump and manufacture label
Recalled Utilitech sump pump and manufacture label
Recalled Do It sump pump and manufacture label
Recalled Do It sump pump and manufacture label
Recalled Star Water Systems sump pump and manufacture label
Recalled Star Water Systems sump pump and manufacture label

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The sump pumps can overheat, posing a risk of fire.

Remedy

Consumers should immediately unplug the recalled sump pumps and contact Star Water Systems for instructions to disable their pump and to obtain a full refund.

Refund

Incidents & injuries

The firm has received six reports of the recalled sump pumps smoking. No injuries have been reported.

Product description

This recall involves pedestal sump pumps that are used in residential de-watering. The sump pumps are sold under three brand names: Utilitech, Do It and Star Water Systems. The model and manufacture date codes are printed on the nameplate on the sump pump. Only the following model numbers, date codes and UPC codes of the pumps are included in the recall: Brand Name Model # Manufacturing Date Codes UPC Codes Utilitech #148009 1017 - 0219 054757098483 Do It #433063 0214 - 0219 009326405087 Star Water Systems #3CEH 0715 - 0219 054757000721

Sold on

Lowe's, Do It Best, Orscheln Farm & Home, HEP Sales, Carter Lumber, Theisen's, Falder's, Big R, Holmes Lumber, Schlemmer Hardware, Elnes Marketing, JFW Sales & Marketing, and MK Enterprises and online at Amazon.com from June 2014 through December 2019 for about $100.

Contact the company

Star Water Systems at 800-742-5044 from 7:30 a.m. to 5 p.m. ET Monday through Friday or online at https://www.starwatersystems.com/en-na/ and click on “Recall Information” for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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