Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert)


Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
Wood stored under the unit can ignite, posing a fire hazard.
Remedy
Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.
Refund
Incidents & injuries
Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.
Product description
This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501.
Sold on
Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.
Contact the company
Real Flame at 800-654-1704 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.realflame.com and click "Support" for more information.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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