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Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)

U.S. CPSCFallsSold on AmazonSep 2, 2021
Recalled Step2 StepUp Sidekick Learning Tower
Recalled Step2 StepUp Sidekick Learning Tower
Recalled Step2 StepUp Sidekick Learning Tower
Recalled Step2 StepUp Sidekick Learning Tower
Manufacture code 10-2020 can be found on the removable seat/step
Manufacture code 10-2020 can be found on the removable seat/step
Manufacture code 3-2021 can be found on the removable seat/step
Manufacture code 3-2021 can be found on the removable seat/step
Manufacture code 5-2021 can be found on the removable seat/step
Manufacture code 5-2021 can be found on the removable seat/step

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.

Remedy

Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com.

Refund

Incidents & injuries

Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.

Product description

This recall involves Step2's StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair. It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number "4134" is molded into the bottom of the tower.

Sold on

Online at Step2.com and at Amazon.com during May 2021 for about $100.

Contact the company

Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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