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Residential Elevators Recalled by Savaria Corporation Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

U.S. CPSCEntrapmentJan 11, 2022
Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.
Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.
Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death.
Scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door due to a hazardous gap. The exterior door locks the young child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned and suffering serious injuries or death.

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate due to a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.

Remedy

Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.

Repair

Incidents & injuries

None reported

Product description

This recall involves Savaria and Garaventa branded residential elevators manufactured from 1999 through 2021. Models include: Eclipse, Infinity, Kwiklift, MR and HR. Model names are located on the elevators' controllers. The elevators are used in consumers' homes.

Sold on

Savaria and Garaventa branded residential elevators and parts were sold nationwide through a network of authorized dealers and, occasionally, directly to consumers from January 1999 through December 2021 for between approximately $20,000 to $35,000 including installation.

Contact the company

Savaria toll-free at 855-983-5520 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.home-elevator-door-gap.com or www.savaria.com and click on "Recall" at the bottom of the page for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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