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Norwex USA Recalls Ceramic Knives Due to Laceration Hazard

U.S. CPSCCutsApr 21, 2022
Recalled Norwex Ceramic Knife
Recalled Norwex Ceramic Knife

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.

Remedy

Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label.

Replace

Incidents & injuries

The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.

Product description

This recall involves Norwex Ceramic Knives. The knives have a ceramic blade and bamboo handle. The knife measures about eight inches long with a four-inch blade and a four-inch handle. Norwex is printed on the handle.

Sold on

Norwex USA and Norwex Canada as a promotional product from January 2022 through February 2022 for free.

Contact the company

Norwex USA Inc. toll-free at 833-882-5569 from 8 a.m. through 8 p.m. CT Monday through Friday and 9 a.m to 5 p.m CT Saturday, email at [email protected] or at https://norwex.biz/en_US/product-recall or at www.norwex.biz and click on product recall link at the bottom of the page.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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