Eagle Industrial Group Recalls SafeRacks/Monsterrax Overhead Garage Storage Racks Due to Impact Injury Hazard (Recall Alert)




Photos from the official notice: U.S. Consumer Product Safety Commission · image rights
Hazard
The hex bolts in the overhead garage storage racks can be defective, causing the rack to collapse from the ceiling, posing an impact injury hazard.
Remedy
Consumers with the recalled Overhead Garage Storage Racks should immediately unload all items from the racks and contact SafeRacks/Monsterrax to receive free replacement bolts. SafeRacks/Monsterrax has contacted all known purchasers of the Overhead Garage Storage Racks to provide free replacement bolts.
Replace
Incidents & injuries
SafeRacks/Monsterrax has received 55 reports of the racks falling, including one report of an injury where the corners of a ceiling mounted rack fell and bruised and cut a consumer's face.
Product description
This recall involves SafeRacks/Monsterrax Overhead Garage Storage Racks. The industrial-strength steel racks, which attach to the ceiling and are height-adjustable, come in seven sizes including: 4 ft. by 4 ft., 4 ft. by 8 ft., 2 ft. by 6 ft., 3 ft. by 6 ft., 4 ft. by 6 ft., 3 ft. by 8 ft., and 2 ft. by 8 ft. The storage racks also were sold in two colors, hammertone (gray) or white.
Sold on
Online at Costco.com, amazon.com, saferacks.com, monsterrax.com and other websites from September 2021 through December 2021 for about $140.
Contact the company
SafeRacks toll-free at 877-927-2168 from 9 a.m. to 5 p.m. PT., Monday through Friday, or by email at [email protected] or online at https://www.saferacks.com and click on the button near the bottom, in the center that is labeled "Recalls" or www.monsterrax.com and click on the button near the bottom right that is labeled "Recalls" or click on https://ww.saferacks.com/recalls or https://www.monsterrax.com/recalls for more information.
What should I do?
Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.
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