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Prime-Line Recalls Glass Doorknobs Due to Laceration Hazard

U.S. CPSCCutsSold on AmazonSold on WayfairAug 31, 2023
Recalled Glass Doorknobs Spindle Set
Recalled Glass Doorknobs Spindle Set
Recalled Glass Doorknobs Passage Door Latch Set
Recalled Glass Doorknobs Passage Door Latch Set
Recalled Glass Doorknobs Mortise Lock Set
Recalled Glass Doorknobs Mortise Lock Set

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The recalled glass doorknobs can crack and separate from the doorknob assembly, posing a laceration hazard to consumers.

Remedy

Consumers should immediately stop using the recalled doorknobs and contact Prime-Line for instructions on how to receive a full refund.

Refund

Incidents & injuries

The firm has received five reports of the recalled doorknobs breaking and causing laceration injuries requiring stitches.

Product description

This recall involves Prime-Line glass doorknobs sold under the Defender Security, Gate-House and Reliabilt brand names. The doorknobs all utilize fluted glass knobs and were sold in bronze, brass, satin nickel, matte black and chrome finishes. The following model numbers are included in this recall: E 2279; E 2279-L; E 2311; E 2317; E 2328; E 2496; E 2497; E 2536; E 2536-L; E 2537; E 2537-L, E 2750, and E 2797. The model number is printed on the top right side of the packaging.

Sold on

Home improvement stores nationwide and online at Amazon.com, Wayfair.com and other websites from February 2022 through April 2023 for between $20 and $45.

Contact the company

Prime-Line at 800-729-6123 from 8 a.m. to 7 p.m. ET Monday through Friday, by email at [email protected], online at https://www.recallrtr.com/glassknobs or at www.primeline.net and click on "Important Recall Information" at the top of the page for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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