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Russound Recalls MCA-88 Multizone Controller Amplifiers Due to Fire Hazard

U.S. CPSCFireOct 5, 2023
Recalled Russound MCA-88 Multizone Controller Amplifier
Recalled Russound MCA-88 Multizone Controller Amplifier
Serial Number Label is visible under the clear plastic cover
Serial Number Label is visible under the clear plastic cover
Serial number highlighting first four digits (2047 through 2307)
Serial number highlighting first four digits (2047 through 2307)

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The internal circuit board components can overheat, posing a fire hazard.

Remedy

Consumers should immediately stop using the recalled Russound MCA-88 Multizone Controller Amplifiers and contact Russound to arrange for a free replacement unit to be installed at no cost by a certified professional installer.

Replace

Incidents & injuries

The firm has received 16 reports of smoking, charring and burning. The damage has been contained to the unit only. No injuries have been reported.

Product description

This recall involves the Russound MCA-88 Multizone Controller Amplifier that provides up to eight zones of distributed audio. The controller measures about 17 inches wide by 3.5 inches high by 17.2 inches deep and weighs 28.8 pounds. The unit has model number MCA-88 on the front of the housing. The units that are subject to recall have serial numbers that begin with four digits ranging from 2047 through 2307. The serial numbers are located on a visible label on the front of the unit under the clear plastic cover. "Russound" is printed on the front of the amplifier.

Sold on

Sold to wholesalers, who then sell them to installation professionals for sale to and installation for consumers from January 2021 through July 2023 for about $4,000.

Contact the company

Russound at 800-638-8055 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by email at [email protected] or online at https://russound.com/MCA88 or https://russound.com and click on "Product Recalls" for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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