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Head Rush Technologies Recalls TRUBLUE iQ Auto Belay Devices Due to Fall Hazard

U.S. CPSCFallsJun 20, 2024
Recalled TRUBLU iQ LT Length Version with Gray Strip on Front Cover
Recalled TRUBLU iQ LT Length Version with Gray Strip on Front Cover
Recalled TRUBLU iQ XL Length Version with Purple Tag
Recalled TRUBLU iQ XL Length Version with Purple Tag
Recalled TRUBLU iQ+ LT Length with Catch-and-Hold Brake
Recalled TRUBLU iQ+ LT Length with Catch-and-Hold Brake
Recalled TRUBLU iQ+ XL Length with Catch-and-Hold Brake
Recalled TRUBLU iQ+ XL Length with Catch-and-Hold Brake
Location of Serial Number on Handle of the Recalled TRUBLUE iQ Auto Belay
Location of Serial Number on Handle of the Recalled TRUBLUE iQ Auto Belay
Location of Serial Number on Bottom of the Recalled TRUBLUE iQ Auto Belay
Location of Serial Number on Bottom of the Recalled TRUBLUE iQ Auto Belay

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The recalled auto belay device can fail to retract, posing a fall hazard and risk of serious injury or death.

Remedy

Consumers should immediately stop using recalled auto belay devices, and contact Head Rush Technologies for a free inspection and repair.

Repair

Incidents & injuries

The firm has received 31 reports of incidents involving impaired retraction, including one consumer fall. No injuries have been reported.

Product description

This recall involves TRUBLUE iQ Auto Belay Devices, which enable climbers to safely descend while climbing. The TRUBLUE iQ is gray with blue handles and a gray sash on the front cover. The TRUBLUE IQ+ has an added catch-and-hold brake on the front. The LT versions of the iQ and iQ+ have blue tags above the blue webbing hand grip; the XL versions have a purple tag. The recalled auto belay devices have a serial number within the following serial number ranges printed on the device's handle, as well on the bottom of the device: Model Serial Number Range Mounting Height TRUBLUE iQ LT (12.5m) iQ0014492 through iQ0036407 <9m (29.5ft) TRUBLUE iQ XL (20m) iQXL01283 through iQXL02678 <17.5m (57.4ft) TRUBLUE iQ+ LT (12.5m) iQP00110 through iQP00161 <9m (29.5ft) TRUBLUE iQ+ LT (12.5m) iQP000164 through iQP000356 <9m (29.5ft) TRUBLUE iQ+ XL (20m) iQXLP0104 through iQXLP0182 <17.5m (57.4ft)

Sold on

Online at www.headrushtech.com from November 2022 through February 2024 for between $2,800 and $4,600.

Contact the company

Head Rush Technologies collect at 720-565-6885 from 8:30 a.m. to 5 p.m. MT Monday through Friday, email at [email protected], or online at https://info.headrushtech.com/hubfs/Product_Recalls/2024_TRUBLUEiQ_Voluntary_Recall.pdf or www.headrushtech.com and click on the "2024 TruBlue iQ Voluntary Recall" banner for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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