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POLYCOM battery pack — burns & fire risk

EU Safety GateSerious riskBurnsFireJul 4, 2008

Hazard

This product poses a risk of fire and burns because the battery packs can overheat.One incident has been reported.

Measures taken

  • Voluntary recall from retailers and consumers by the importer — Other

Product description

The recalled battery packs were sold with both the 12-hour talk time/non-expandable and 24-hour talk time/expandable SoundStation2W models. The SoundStation2W wireless conference phones with recalled battery packs were shipped to customers between 1 December 2007 and 2 May 2008 and separately as replacement battery packs during the same time period in all worldwide regions. The recalled battery pack part numbers and date codes are as follows: part numbers: 1520-07803-003, 1520-07804-003, 2201-67800-022; 2201-67800-101; SKU numbers 2200-07800-009,015,030,102,107,119,120,122; date codes: GP1207, GP0108, GP0208, or GP0308 (December 2007 through to March 2008). " The battery packs have a black or white plastic coating and a white label with the following title: “RECHARGEABLE Li-ion BATTERY.” The date code is located in the lower left-hand corner of the battery pack label and the part number is in the upper right of the label.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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