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Canon Recalls for Repair Wireless File Transmitter Due to Risk of Allergic Reaction

U.S. CPSCChemicalSold on AmazonSold on Best BuyDec 19, 2012
Canon WFT-E7A wireless file transmitter
Canon WFT-E7A wireless file transmitter
The serial number is on a gray metallic plate on the bottom of the unit
The serial number is on a gray metallic plate on the bottom of the unit

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

A chemical used in the rubber part on the top cover of the product can result in a reaction that changes the rubber from black to white and poses a risk of skin irritation to the consumer.

Remedy

Consumers should immediately stop using the transmitter and contact Canon U.S.A. for a free repair.

Repair

Incidents & injuries

No reported cases.

Product description

This recall involves Canon WFT-E7A wireless file transmitters, which allow photographers to transfer image data securely without the use of cables and wires. The transmitters are black, 5.3 inches wide, 1.2 inches tall and 2.4 inches deep and weigh 5.8 ounces. The Canon logo, the words "Wireless File Transmitter" and a rubberized cover are on the top of the transmitter. A digital access port and an Ethernet access port are on one side of the unit and a battery compartment is on the opposite side. An LCD panel and a power switch are on the back of the transmitter and a tripod screw hole is in the center of the unit. The first two digits of the serial number of recalled units are "03" through "06" and the fifth digit is "1." Serial numbers are on a gray metallic plate on the bottom of the unit.

Sold on

B&H Photo, Best Buy and camera and mass merchandise stores nationwide and Amazon.com and other online retailers from May 2012 through October 2012 for about $850.

Contact the company

Canon Customer Support Center; toll-free at (855) 902-3277, from 8 a.m. to midnight ET Monday through Friday and 10 a.m. to 8 p.m. ET Saturday (except holidays), or online at www.usa.canon.com, and click on "Recalled for Repair."

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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