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Canon Recalls to Repair PowerShot SX50 HS Digital Cameras

U.S. CPSCChemicalDamage to sightSold on AmazonSold on WalmartSold on TargetSold on Best BuyMar 6, 2014
Canon PowerShot SX50 HS Digital Camera
Canon PowerShot SX50 HS Digital Camera
Side view of serial number plate on the Canon PowerShot SX50 HS Digital Camera
Side view of serial number plate on the Canon PowerShot SX50 HS Digital Camera

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.

Remedy

Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair.

Repair

Incidents & injuries

Canon has received one report of itching and two reports of eye redness and pain.

Product description

The PowerShot SX50 HS is a black compact digital camera. The words "PowerShot SX50 HS" are printed on the top of the camera. The affected cameras have serial numbers beginning with "69", "70" or "71" and have "1" as the sixth digit of the serial number. The serial number is on the side or bottom of the camera housing.

Sold on

Camera and mass merchandise retailers nationwide including OfficeMax, Sam's Club, Staples, Target and Walmart and on various websites including Amazon.com, Best Buy.com and BHPhotoVideo.com from October 2013 through January 2014 for about $430.

Contact the company

Canon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at www.usa.canon.com and click on Recalled for Repair for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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