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CPSC, Canon U.S.A. Inc. Announce Recall of Fax Machines

U.S. CPSCFireMay 10, 2001
Recalled Canon Faxphone
Recalled Canon Faxphone

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The Faxphones are combination plain-paper copiers and facsimile machines. A component failure can cause the Faxphone to catch on fire.

Remedy

Consumers should stop using the Faxphones immediately, and contact Canon U.S.A. Inc. to get a free replacement Faxphone.

Incidents & injuries

Canon U.S.A. received five reports of Faxphones catching on fire and causing damage to the machines. No injuries have been reported.

Product description

The recall involves Canon Faxphones with model number B640. "FAXPHONE B640" is written on the front of the machines. The units being recalled have serial numbers UKK52923 to UKK55442, UKK60513 to UKK99999, and YKK02001 to YKK20000. The serial number is printed on a silver label located on the back of the machines.

Sold on

Electronics, office products and computer stores nationwide sold these machines, from October 1999 through May 200,1 for between $130 and $200.

Contact the company

For more information, consumers should call Canon at (888) 280-7858 between 8 a.m. and 12 a.m. ET Monday through Friday, and between noon and 8 p.m. ET Saturday, or visit Canon's website at www.cusa.canon.com/consumer

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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