Skip to content

CPSC, Dell Inc. Announce Recall of AC Adapters for Notebook Computers

U.S. CPSCFireElectric shockOct 8, 2004
Recalled AC adapter
Recalled AC adapter
Dell notebook computer used with recalled AC adapters
Dell notebook computer used with recalled AC adapters

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The adapters can overheat, posing a risk of fire and electrical shock hazards to consumers.

Remedy

Consumers with these adapters should immediately contact Dell to determine if they are included in this recall. Not all adapters listed above are being recalled. Dell will send consumers with recalled adapters a free replacement adapter.

Incidents & injuries

Dell has received seven reports of incidents of adapters overheating, though no injuries have been reported.

Product description

The recalled AC adapters were used with Dell Latitude™, Precision™, and Inspiron™ notebook-style personal computers. The notebook computers have the following model numbers, which can be found either screened onto the surface of the computer or printed on a label on the bottom of the computer: - Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS, C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port. - Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500, 7550, 8000, 8100, Advanced Port Replicator, Docking Station. - Precision: M40 The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D" or "P/N 4983D" printed on the back of the unit.

Sold on

Dell's Web site and customer service center sold the computers with adapters from September 1998 through February 2002 for about $1,500 to about $3,200. The adapters also were sold separately for between $30 and $70. The advanced port replicators and docking stations sold for between $300 and $600.

Contact the company

Consumer should call Dell at (877)-293-1197 between 9 a.m. and 6 p.m. CT Monday through Friday, log on to Dell's website at www.delladapterprogram.com

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

More from this brand

See all →

Recent alerts in this category

See all →