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Dell Recall of Notebook Computer Batteries Due To Fire Hazard

U.S. CPSCFireAug 15, 2006
Recalled Dell Notebook computer battery
Recalled Dell Notebook computer battery
Recalled Dell Notebook computer battery
Recalled Dell Notebook computer battery
Recalled Dell Notebook computer battery
Recalled Dell Notebook computer battery
Notebook Computer using Recalled Battery
Notebook Computer using Recalled Battery

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

These lithium-ion batteries can overheat, posing a fire hazard to consumers.

Remedy

Consumers should stop using these recalled batteries immediately and contact Dell to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, ejecting the battery, and using the AC adapter and power cord to power the system until the replacement battery is received.

Incidents & injuries

Dell has received six reports of batteries overheating, resulting in property damage to furniture and personal effects. No injuries have been reported.

Product description

The recalled batteries were sold with or sold separately to be used with the following Dell notebook computers: Latitude™ D410, D500, D505, D510, D520, D600, D610, D620, D800, D810; Inspiron™ 6000, 8500, 8600, 9100, 9200, 9300, 500m, 510m, 600m, 6400, E1505, 700m, 710m, 9400, E1705; Dell Precision™ M20, M60, M70 and M90 mobile workstations; and XPS,™ XPS Gen2, XPS M170 and XPS M1710. "Dell" and one of the following markings are printed on the batteries: "Made in Japan," "Made in China," or "Battery Cell Made in Japan Assembled in China." The identification number for each battery appears on a white sticker.

Sold on

Dell's Web site, phone and direct sales as part of a service replacement program, and catalogs from April 2004 through July 2006. The computers with these batteries sold for between $500 and $2850 and individual batteries sold for between $60 and $180.

Contact the company

For additional information, contact Dell toll-free at (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday, log on to the firm's Web site at www.dellbatteryprogram.com, or write to: Dell Inc., Attn: Battery Recall, 9701 Metric Blvd., Austin, Texas 78758.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

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