Skip to content

Lorex Recalls Video Baby Monitors Due to Burn Hazard

U.S. CPSCBurnsSold on AmazonSold on WalmartSold on TargetSold on The Home DepotSold on Best BuyJul 21, 2016
Lorex Care 'N' Share baby monitor
Lorex Care 'N' Share baby monitor
Lorex Care 'N' Share baby monitor
Lorex Care 'N' Share baby monitor
Lorex Care 'N' Share baby monitors model numbers (back panel)
Lorex Care 'N' Share baby monitors model numbers (back panel)
Lorex Care 'N' Share lithium polymer battery back
Lorex Care 'N' Share lithium polymer battery back

Photos from the official notice: U.S. Consumer Product Safety Commission · image rights

Hazard

The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.

Remedy

Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.

Refund

Incidents & injuries

The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.

Product description

This recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. "LOREX" or "The Lorex Baby" is printed below the monitor screen.

Sold on

Babies "R" Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016. The video baby monitors were sold in bundles for between $60 and $140.

Contact the company

Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on "Product Recalls" for more information.

What should I do?

Stop using the product and follow the remedy below. Contact the company for a refund, repair or replacement — recall remedies are free.

More from this brand

See all →

Recent alerts in this category

See all →