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Mazda 3, CX-30 passenger car — injuries risk (A12/00823/20)

EU Safety GateSerious riskInjuriesJun 5, 2020

Hazard

Mazda 3: Due to inappropriate software of the powertrain control module (PCM), the automatic idling restart (IR) may fail to restart the engine after idle stopping (i-stop), causing it to stall and increasing the risk of an accident; Mazda 3 and CX-30: Due to inappropriate software, the powertrain control module (PCM) may incorrectly judge the half clutch condition as clutch disengaged condition and lower the engine torque to reduce the engine speed to idling condition.This can cause the engine to stall, increasing the risk of an accident.

Measures taken

  • Recall of the product from end users — Distributor

Product description

Model series BP (Mazda 3), DM (Mazda CX-30); equipped with Mazda M Hybrid and automatic idling restart (IR) system.

What should I do?

If you own this product, stop using it and check the official notice for what the seller or authority advises (return, refund, repair or disposal). Measures listed here were reported by national authorities to the EU Safety Gate system.

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